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Best Price Policy


BEST PRICE GUARANTEE

StoneCash is a marketplace where vendors posts their available materials. If you find the same material at a lower price, contact our team right away. StoneCash will cover the difference.

OUR BEST PRICE GUARANTEE APPLIES IF:

  1. You have contacted us immediately after booking your order through Stonecash.net  with all the details of the other offer.
  2. The other offer is subjected to the same identical conditions of payment, quantity, sizes, finishing, delivery terms you’ve chosen with Stonecash.net .  
  3. This means :
    • It’s the same specific material ( not similar ) .
    • It’s the same quantity .
    • It's the same bundle, lot or group of slabs or tiles coming from the same block with the same marking and sequence number.
    • The offer is still valid and the same quantity of material is still available from the same supplier.
    • The material has not been damaged and it's in the identical condition.   

 

OUR BEST PRICE GUARANTEE DOESN’T APPLY IF:

  1. You are not able to provide all the information to verify the other offer.
  2. Your booking request through our site has not been approved or rejected by the vendor. 
  3. The other offer was including a credit or referred to a claim or any other issue related to other orders.
  4. Your booking request through our site has a payment method on terms and you have late payment history.
  5. You contacted us after your order has been shipped. 

 

QUOTED PRICES 

  1. The quoted prices on the Stonecash marketplace are based on cash payment for the full amount. No trasportation cost is included, unless specified.
  2. In case of a different payment method,  vendors may offer different prices at its full discretion.
  3. Seller's proforma invoice with final prices will be sent to the customer for order confirmation and shipment approval.
  4. In any case, only the prices listed on the seller's final  proforma invoice and accepted by customer, will be considered collectable by the sellers. 

 

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