Best Price Policy
BEST PRICE GUARANTEE
StoneCash is a marketplace where vendors posts their available materials. If you find the same material at a lower price, contact our team right away. StoneCash will cover the difference.
OUR BEST PRICE GUARANTEE APPLIES IF:
- You have contacted us immediately after booking your order through Stonecash.net with all the details of the other offer.
- The other offer is subjected to the same identical conditions of payment, quantity, sizes, finishing, delivery terms you’ve chosen with Stonecash.net .
- This means :
- It’s the same specific material ( not similar ) .
- It’s the same quantity .
- It's the same bundle, lot or group of slabs or tiles coming from the same block with the same marking and sequence number.
- The offer is still valid and the same quantity of material is still available from the same supplier.
- The material has not been damaged and it's in the identical condition.
OUR BEST PRICE GUARANTEE DOESN’T APPLY IF:
- You are not able to provide all the information to verify the other offer.
- Your booking request through our site has not been approved or rejected by the vendor.
- The other offer was including a credit or referred to a claim or any other issue related to other orders.
- Your booking request through our site has a payment method on terms and you have late payment history.
- You contacted us after your order has been shipped.
- The quoted prices on the Stonecash marketplace are based on cash payment for the full amount. No trasportation cost is included, unless specified.
- In case of a different payment method, vendors may offer different prices at its full discretion.
- Seller's proforma invoice with final prices will be sent to the customer for order confirmation and shipment approval.
- In any case, only the prices listed on the seller's final proforma invoice and accepted by customer, will be considered collectable by the sellers.